Returns and Replacements

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return process. To initiate a return, please follow the guidelines below:

1. Eligibility

• Returns are accepted within 30 days of receiving your order.
• The item must be in its original condition, unused, and in the same packaging.

2. Return Process

• To initiate a return, please contact our customer support team at support@halvus.com.
• Ship the item(s) to the address provided by our customer support team.

3. Refunds

• Upon receiving and inspecting your return, we will process your refund within 2 business days.
• Refunds will be issued to the original payment method used for the purchase.

4. Damaged or Defective Items

• If you receive a damaged or defective item, please contact our customer support team immediately. We will provide you with a replacement or refund.

5. Contact Us

• If you have any questions or need further assistance with your return, please don't hesitate to contact our customer support team at support@halvus.com.